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Mobility — Managed Services

Mobile Device Management — Control, Security, and Visibility Across Every Device

Mobile Device Management (MDM) is the software platform that enrolls, configures, secures, and manages enterprise mobile devices — enforcing security policies, deploying applications, enabling remote wipe, and providing the inventory and compliance visibility that IT requires over a distributed device fleet.

Overview

What RLM Delivers

MDM is foundational infrastructure for enterprise mobility — without it, mobile devices are unmanaged endpoints that expose corporate data with no visibility or control. Modern Unified Endpoint Management (UEM) platforms extend MDM to manage laptops, tablets, rugged devices, and IoT endpoints from a single console. RLM advises on MDM/UEM platform selection, migration, and the policy architecture that balances security with usability.

Advisory Approach

How We Work

A structured advisory process — from environment assessment and carrier/vendor evaluation to deployment support and ongoing optimization.

1

MDM Environment Assessment

We assess your current MDM environment — enrollment coverage, policy configuration quality, application management practices, compliance posture, and the platform limitations that are driving evaluation of alternatives.

Enrollment AuditPolicy ReviewCompliance Assessment
2

UEM Platform Evaluation

We evaluate UEM platforms — VMware Workspace ONE, Microsoft Intune, Jamf (Apple-focused), SOTI MobiControl, Ivanti — against your device mix (iOS, Android, Windows, rugged), integration requirements, and the administrative experience your IT team needs to operate effectively.

Platform ComparisonOS CoverageIntegration Assessment
3

Policy Architecture Design

We design the MDM policy architecture — enrollment profiles, security policies by device ownership model (corporate vs. BYOD), application management configurations, and the compliance rules that trigger remediation actions on non-compliant devices.

Policy DesignBYOD ArchitectureCompliance Rules
4

Migration Planning

We design MDM platform migrations — parallel enrollment strategies, policy translation, application reconfiguration, and the user communication approach that minimizes migration friction for the device fleet.

Migration DesignPolicy TranslationUser Communication
Evaluation Criteria

What to Look For

The dimensions that separate high-performing mobility deployments from costly ones — and the questions RLM helps you answer before any commitment.

01

Platform vs. Best-of-Breed

Microsoft Intune is included in many Microsoft 365 licenses — making it a compelling default choice. Evaluate whether Intune's capabilities meet your requirements vs. purpose-built MDM platforms before defaulting to the included option.

02

BYOD Policy Depth

BYOD management requires containerization that separates work and personal data without requiring full device control. Evaluate Android Enterprise work profile and iOS managed app capabilities in candidate platforms.

03

Apple Business Manager Integration

Apple Business Manager (ABM) is essential for scalable iOS management. Evaluate MDM platform ABM integration — automated device enrollment, app volume purchasing, and the managed Apple ID strategy.

04

Conditional Access Integration

MDM compliance status should feed identity and access management — blocking non-compliant devices from accessing corporate applications. Evaluate MDM integration with your identity provider (Entra ID, Okta) for conditional access enforcement.

05

Platform Migration Risk

MDM migrations affect every managed device simultaneously. Evaluate migration approach — parallel enrollment vs. sequential migration — and the fallback plan if the migration encounters enrollment failures at scale.

"RLM helped us rationalize our mobile fleet across four carriers and cut our monthly spend by 31%. They handled the whole transition — we didn't lose a single device."

VP of IT — National Logistics Company

"We needed private LTE across 12 distribution centers. RLM mapped the vendors, ran the RFP, and had us live in 90 days. Their knowledge of the carrier landscape is unmatched."

Director of Operations Technology — Retail Distribution Company

Ready to Modernize Your Mobility Strategy?

Talk to an RLM advisor who specializes in enterprise mobility. Vendor-neutral guidance from assessment through deployment.

Talk to an Advisor