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Carrier Services

Guaranteed Bandwidth, Guaranteed Performance — Dedicated Internet Access

Dedicated Internet Access (DIA) provides symmetrical, guaranteed bandwidth delivered on dedicated infrastructure — unlike shared business broadband, DIA capacity is reserved exclusively for your organization, providing consistent performance regardless of neighborhood traffic patterns.

Overview

What RLM Delivers

DIA is the right choice for locations where internet connectivity is business-critical and shared broadband performance variability is unacceptable. RLM advises on DIA sizing, carrier evaluation, and the contract terms that ensure DIA's guarantees translate into actual performance.

Advisory Approach

How We Work

A structured advisory process — from discovery and market evaluation to vendor selection and post-deployment optimization — tailored to your specific environment and objectives.

1

Location Criticality & Traffic Assessment

We identify which locations require DIA based on business criticality, application bandwidth demands, and the performance impact of broadband variability — building the business case for DIA investment at each candidate location.

Criticality AssessmentTraffic AnalysisPerformance Requirements
2

DIA Provider Evaluation

We evaluate DIA providers at each location — incumbent telcos, CLECs, cable operators offering business DIA, and fiber ISPs — comparing bandwidth tiers, SLA quality, pricing, and installation lead times.

Provider ComparisonSLA AssessmentPricing Analysis
3

Bandwidth Sizing & Burstability

We right-size DIA bandwidth — analyzing utilization patterns, peak demand, growth projections, and the cost of over/under-provisioning — and evaluate burstable billing models for variable demand profiles.

Sizing MethodologyBurst ModelingCost Optimization
4

SLA & Redundancy Design

We evaluate DIA SLA commitments and design the redundancy architecture — DIA primary with LTE failover, dual DIA from different providers, or DIA with SD-WAN over broadband backup — appropriate for each location's availability requirements.

SLA EvaluationRedundancy DesignFailover Architecture
Evaluation Criteria

What to Look For

These are the dimensions that consistently separate successful network deployments from costly ones — and the questions RLM will help you answer before any commitment.

01

Burstable vs. Committed Bandwidth

Some DIA services offer burstable billing — you pay for a committed base rate but can burst to higher speeds. Evaluate burstable pricing against your traffic patterns — burstable billing can provide better economics for variable demand.

02

Symmetrical vs. Asymmetrical Needs

DIA is symmetrical by design. Evaluate whether your applications genuinely require symmetrical bandwidth or whether asymmetrical services (more download than upload) could meet your requirements at lower cost.

03

SLA Specificity

DIA SLAs should specify latency, packet loss, jitter, and uptime — not just uptime alone. Evaluate the specificity of SLA commitments and the measurement methodology used to assess compliance.

04

Installation Lead Time

DIA on dedicated fiber infrastructure requires lead times of 30-90 days depending on market and provider. Evaluate lead times when planning new locations or critical application deployments.

05

Cost vs. Shared Broadband

DIA costs significantly more per Mbps than shared broadband. Evaluate the cost premium against the actual business impact of broadband performance variability — not all locations justify DIA economics.

06

Secondary Circuit Strategy

DIA provides guaranteed performance but not guaranteed availability. Evaluate the backup strategy for DIA circuit failures — secondary DIA, LTE, or broadband backup — based on your uptime requirements.

"RLM gave us an objective view of our network options that no single vendor could. We replaced aging MPLS across 40 locations and came in 28% under our original budget."

VP of IT Infrastructure — National Retail Chain

"The RLM team understood our network complexity from day one. Their vendor-neutral approach helped us find the right solution — not just the one with the biggest marketing budget."

Director of Network Operations — Regional Financial Institution

Ready to Modernize Your Network?

Start with a no-cost conversation with an RLM network advisor — vendor neutral, no agenda, just clarity on the right path forward for your environment.

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